Previous incidents

December 2024
Dec 09, 2024
1 incident

Storefront API and Shopify Webhook Ingestion are down

Downtime

Resolved Dec 09 at 05:42pm UTC

Storefront API recovered.

3 previous updates

Dec 08, 2024
1 incident

Shopify Webhook Ingestion is down

Downtime

Resolved Dec 08 at 07:45pm UTC

Shopify Webhook Ingestion recovered.

5 previous updates

Dec 05, 2024
1 incident

Shopify Webhook Ingestion is down

Downtime

Resolved Dec 05 at 12:06pm UTC

Shopify Webhook Ingestion recovered.

1 previous update

Dec 03, 2024
1 incident

Storefront API and Shopify Webhook Ingestion are down

Downtime

Resolved Dec 03 at 07:37pm UTC

A total of 5 minutes of downtime was observed. This outage impacted 100% of requests during the time period. Per the Service License Agreement this outage does not qualify for service credits. Please contact support@uselayers.com with questions.

Thank you for bearing with us.

3 previous updates

November 2024
No incidents reported
October 2024
Oct 11, 2024
1 incident

Storefront API is down

Downtime

Resolved Oct 11 at 06:48am UTC

Storefront API recovered.

1 previous update

Oct 09, 2024
2 incidents

Storefront API is down

Downtime

Resolved Oct 09 at 06:09am UTC

Storefront API recovered.

1 previous update

Storefront API outage across US regions

Resolved Oct 09 at 02:28am UTC

An intermittent Storefront API outage impacting all US regions occurred at 12:33am UTC and was fully resolved at 1:15am UTC. A total of 34 minutes of downtime was observed. This outage impacted ~50% of requests during the time period. Per the Service License Agreement this outage does not qualify for service credits. Please contact support@uselayers.com with questions.

Thank you for bearing with us.