Incidents | Layers Incidents reported on status page for Layers https://status.uselayers.com/ en Storefront API recovered https://status.uselayers.com/ Tue, 01 Jul 2025 02:34:58 +0000 https://status.uselayers.com/#744584f5f590e47c5273756ecc5356250e3198b44329bfc1667849445334f501 Storefront API recovered Storefront API went down https://status.uselayers.com/ Tue, 01 Jul 2025 02:26:12 +0000 https://status.uselayers.com/#744584f5f590e47c5273756ecc5356250e3198b44329bfc1667849445334f501 Storefront API went down Storefront API recovered https://status.uselayers.com/ Tue, 01 Jul 2025 01:55:58 +0000 https://status.uselayers.com/#16edca9e804d007e67f8d09b1b0e8fe442febea3c02e5724aa6a10ee62515008 Storefront API recovered Storefront API went down https://status.uselayers.com/ Tue, 01 Jul 2025 01:53:07 +0000 https://status.uselayers.com/#16edca9e804d007e67f8d09b1b0e8fe442febea3c02e5724aa6a10ee62515008 Storefront API went down Storefront API recovered https://status.uselayers.com/ Wed, 25 Jun 2025 17:10:58 +0000 https://status.uselayers.com/#fb52038ae38282b73f6766e96dbfb8b33ee053f5135832a0511706abeb706dd2 Storefront API recovered Storefront API went down https://status.uselayers.com/ Wed, 25 Jun 2025 17:01:57 +0000 https://status.uselayers.com/#fb52038ae38282b73f6766e96dbfb8b33ee053f5135832a0511706abeb706dd2 Storefront API went down Storefront API recovered https://status.uselayers.com/ Tue, 17 Jun 2025 13:14:42 +0000 https://status.uselayers.com/#d88c27ae745c0a99b97215a1bd5301f5a7088d4db83847ec3be8d828767207c8 Storefront API recovered Storefront API went down https://status.uselayers.com/ Tue, 17 Jun 2025 13:11:41 +0000 https://status.uselayers.com/#d88c27ae745c0a99b97215a1bd5301f5a7088d4db83847ec3be8d828767207c8 Storefront API went down API outage across US regions https://status.uselayers.com/incident/573431 Tue, 20 May 2025 23:58:00 -0000 https://status.uselayers.com/incident/573431#eebdfcfc2fc3a1f18f7d9973e3c1a9291cc850810479cbd3926c658955ed0967 This has been resolved. API outage across US regions https://status.uselayers.com/incident/573431 Tue, 20 May 2025 23:36:00 -0000 https://status.uselayers.com/incident/573431#f3c4504ca0aea5f16b42a52311dcbebfc963bee1b85ea7a5ab3adc6aef3ed007 We have resolved the issue and are monitoring. Thank you for your patience. Please contact support@uselayers.com for an official postmortem report. API outage across US regions https://status.uselayers.com/incident/573431 Tue, 20 May 2025 23:31:00 -0000 https://status.uselayers.com/incident/573431#80b5fe8930126e559c19dd830b404a241d1878c64a3ac4648b5748d54d133f7b We have identified the root cause of the issue and are working to resolve it. API outage across US regions https://status.uselayers.com/incident/573431 Tue, 20 May 2025 23:23:00 -0000 https://status.uselayers.com/incident/573431#08f80248adf2739a3039ff6d2138732e24622467b8b94859228c001257474b0e The Storefront API is currently unavailable in US regions. We are investigating and will provide an update shortly. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/534589 Wed, 26 Mar 2025 01:56:58 -0000 https://status.uselayers.com/incident/534589#0dc80f1c5a19f123eb44b41ccb8a4a9233f47b1845e289c8305998f128d211b9 Shopify Webhook Ingestion recovered. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/534589 Wed, 26 Mar 2025 01:49:59 -0000 https://status.uselayers.com/incident/534589#6e7457c28a90d4ed95cc295430e090466d34749062d7b2e5219ead4a2675c6fe Shopify Webhook Ingestion went down. Storefront API is down https://status.uselayers.com/incident/516552 Fri, 21 Feb 2025 04:47:26 -0000 https://status.uselayers.com/incident/516552#6677639d2199b96d0f5a15e7bec300b9eda39ff1ce0e71e84f86064690b68e63 Storefront API recovered. Storefront API is down https://status.uselayers.com/incident/516552 Fri, 21 Feb 2025 04:44:24 -0000 https://status.uselayers.com/incident/516552#c6f5b188fba074dd31e1e719d6dcc7fecebefc0f9d23eca88f49a20be7bff160 Storefront API went down. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/474896 Mon, 09 Dec 2024 17:42:24 -0000 https://status.uselayers.com/incident/474896#0d795b248a0080156589d4b227e4f700b7e13409a9b583c445b6e315058005e2 Storefront API recovered. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/474896 Mon, 09 Dec 2024 17:39:54 -0000 https://status.uselayers.com/incident/474896#a825cd542922e92f651e487f6eb69df76c8193f3d165c994a1368c129ef59a79 Shopify Webhook Ingestion recovered. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/474896 Mon, 09 Dec 2024 17:33:24 -0000 https://status.uselayers.com/incident/474896#e3ca98687cee89d06201c6b069d3ec707c169e4e64af1447572675eb2bdfdc0e Storefront API went down. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/474896 Mon, 09 Dec 2024 17:21:04 -0000 https://status.uselayers.com/incident/474896#656b6a9c30e8f8022d3f57db898efccecdd24def0459d2f1278e47a360339a9f Shopify Webhook Ingestion went down. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 19:45:18 -0000 https://status.uselayers.com/incident/474389#ef7973f0a49c400848a8e14892d837eba8e745ccc4c7b93bd40248d07e3ad84b Shopify Webhook Ingestion recovered. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 19:24:41 -0000 https://status.uselayers.com/incident/474389#78dc8e62a83576275d97b039e77289fbaf9a8cbe948997e570742afd06758e63 Shopify Webhook Ingestion went down. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 18:35:59 -0000 https://status.uselayers.com/incident/474389#7edcda0c283a58bf570af44a9fe56cbf5790196f97df5e818baef45293715560 Shopify Webhook Ingestion recovered. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 18:32:09 -0000 https://status.uselayers.com/incident/474389#2f8ce70ebdecaa6fbf268a47c2e1808b82510e476048409b05fc5d446df267ca Shopify Webhook Ingestion went down. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 18:08:59 -0000 https://status.uselayers.com/incident/474389#4ba5dddf146f0a96fa7aa6330c32882bcb421435b19c2ed056a56830cf2f5a3b Shopify Webhook Ingestion recovered. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 18:00:43 -0000 https://status.uselayers.com/incident/474389#88b40a107374af2a2ddfe276d7f641491a315aad169e9a0edfef3974951b9c2b Shopify Webhook Ingestion went down. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/472793 Thu, 05 Dec 2024 12:06:59 -0000 https://status.uselayers.com/incident/472793#40274ac245a424517cb50830095912222d8d010e8c023799a1e28c5f3c455f20 Shopify Webhook Ingestion recovered. Shopify Webhook Ingestion is down https://status.uselayers.com/incident/472793 Thu, 05 Dec 2024 12:05:32 -0000 https://status.uselayers.com/incident/472793#f6a6ff1927ff8599680b83ab335ac4366be67b19a152be063c0ca1bfb24686a6 Shopify Webhook Ingestion went down. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:37:00 -0000 https://status.uselayers.com/incident/471817#62df464d10546b8c89af1b4212b29a7fee5c669ed42c0feb435de397960d2bfb A total of 5 minutes of downtime was observed. This outage impacted 100% of requests during the time period. Per the [Service License Agreement](https://docs.uselayers.com/legal/service-level-agreement) this outage does not qualify for service credits. Please contact support@uselayers.com with questions. Thank you for bearing with us. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:37:00 -0000 https://status.uselayers.com/incident/471817#62df464d10546b8c89af1b4212b29a7fee5c669ed42c0feb435de397960d2bfb A total of 5 minutes of downtime was observed. This outage impacted 100% of requests during the time period. Per the [Service License Agreement](https://docs.uselayers.com/legal/service-level-agreement) this outage does not qualify for service credits. Please contact support@uselayers.com with questions. Thank you for bearing with us. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:01:00 -0000 https://status.uselayers.com/incident/471817#7f551e7859541c6f3fbaefea8bec2af1444cfe1276f357b34dc4d8229913aaa6 We have identified the root cause of the issue and deployed a patch. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:01:00 -0000 https://status.uselayers.com/incident/471817#7f551e7859541c6f3fbaefea8bec2af1444cfe1276f357b34dc4d8229913aaa6 We have identified the root cause of the issue and deployed a patch. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:00:18 -0000 https://status.uselayers.com/incident/471817#9960e235758364a7d27c69dd3681433ea540654a6343a53cad649eaac9262e10 Storefront API went down and Shopify Webhook Ingestion recovered. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:00:18 -0000 https://status.uselayers.com/incident/471817#9960e235758364a7d27c69dd3681433ea540654a6343a53cad649eaac9262e10 Storefront API went down and Shopify Webhook Ingestion recovered. Storefront API and Shopify Webhook Ingestion are down https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 18:56:36 -0000 https://status.uselayers.com/incident/471817#4ce1c2b0612bee103ec4421a18b5c60421d1d262793af384b2e561b83203924c Shopify Webhook Ingestion went down. Storefront API is down https://status.uselayers.com/incident/442812 Fri, 11 Oct 2024 06:48:10 -0000 https://status.uselayers.com/incident/442812#bd16e53446250a7b0636fa9d2ddb414330009dd3e088cb1895452a1ac836e267 Storefront API recovered. Storefront API is down https://status.uselayers.com/incident/442812 Fri, 11 Oct 2024 06:45:12 -0000 https://status.uselayers.com/incident/442812#bb190545c6371cac6478d8d0480d85c9c79a5d298c129e84668c13dc3f82bd04 Storefront API went down. Storefront API is down https://status.uselayers.com/incident/441622 Wed, 09 Oct 2024 06:09:49 -0000 https://status.uselayers.com/incident/441622#06052e8c7dfdae35b5b86c3d8c60da027595e52a43f976e34ad5686e64daeadc Storefront API recovered. Storefront API is down https://status.uselayers.com/incident/441622 Wed, 09 Oct 2024 06:06:50 -0000 https://status.uselayers.com/incident/441622#f24b542d229418b53310c9c81ced6943baca03542911971fc9bf472084255197 Storefront API went down. Storefront API outage across US regions https://status.uselayers.com/incident/441542 Wed, 09 Oct 2024 02:28:00 -0000 https://status.uselayers.com/incident/441542#e5dffef9f7632aacf837e2df6c196c89a94089a8d1f4c73bbeb4aef840e8be36 An intermittent Storefront API outage impacting all US regions occurred at 12:33am UTC and was fully resolved at 1:15am UTC. A total of 34 minutes of downtime was observed. This outage impacted ~50% of requests during the time period. Per the [Service License Agreement](https://docs.uselayers.com/legal/service-level-agreement) this outage does not qualify for service credits. Please contact support@uselayers.com with questions. Thank you for bearing with us.