Incidents reported on status page for Layers https://status.uselayers.com/ https://d1lppblt9t2x15.cloudfront.net/logos/6a933eeca6a78896eb71f77fc340ad88.png https://status.uselayers.com/ en https://status.uselayers.com/incident/573431 Tue, 20 May 2025 23:58:00 -0000 https://status.uselayers.com/incident/573431#eebdfcfc2fc3a1f18f7d9973e3c1a9291cc850810479cbd3926c658955ed0967 This has been resolved. https://status.uselayers.com/incident/573431 Tue, 20 May 2025 23:36:00 -0000 https://status.uselayers.com/incident/573431#f3c4504ca0aea5f16b42a52311dcbebfc963bee1b85ea7a5ab3adc6aef3ed007 We have resolved the issue and are monitoring. Thank you for your patience. Please contact support@uselayers.com for an official postmortem report. https://status.uselayers.com/incident/573431 Tue, 20 May 2025 23:31:00 -0000 https://status.uselayers.com/incident/573431#80b5fe8930126e559c19dd830b404a241d1878c64a3ac4648b5748d54d133f7b We have identified the root cause of the issue and are working to resolve it. https://status.uselayers.com/incident/573431 Tue, 20 May 2025 23:23:00 -0000 https://status.uselayers.com/incident/573431#08f80248adf2739a3039ff6d2138732e24622467b8b94859228c001257474b0e The Storefront API is currently unavailable in US regions. We are investigating and will provide an update shortly. https://status.uselayers.com/incident/534589 Wed, 26 Mar 2025 01:56:58 -0000 https://status.uselayers.com/incident/534589#0dc80f1c5a19f123eb44b41ccb8a4a9233f47b1845e289c8305998f128d211b9 Shopify Webhook Ingestion recovered. https://status.uselayers.com/ Wed, 26 Mar 2025 01:56:45 +0000 https://status.uselayers.com/#a87a37a55f930ecbf8e1c0622dc675386f8a006d95de7e80b1c3b833053d2ae1 Shopify Webhook Ingestion recovered https://status.uselayers.com/incident/534589 Wed, 26 Mar 2025 01:49:59 -0000 https://status.uselayers.com/incident/534589#6e7457c28a90d4ed95cc295430e090466d34749062d7b2e5219ead4a2675c6fe Shopify Webhook Ingestion went down. https://status.uselayers.com/ Wed, 26 Mar 2025 01:49:48 +0000 https://status.uselayers.com/#a87a37a55f930ecbf8e1c0622dc675386f8a006d95de7e80b1c3b833053d2ae1 Shopify Webhook Ingestion went down https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 19:45:18 -0000 https://status.uselayers.com/incident/474389#ef7973f0a49c400848a8e14892d837eba8e745ccc4c7b93bd40248d07e3ad84b Shopify Webhook Ingestion recovered. https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 19:24:41 -0000 https://status.uselayers.com/incident/474389#78dc8e62a83576275d97b039e77289fbaf9a8cbe948997e570742afd06758e63 Shopify Webhook Ingestion went down. https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 18:35:59 -0000 https://status.uselayers.com/incident/474389#7edcda0c283a58bf570af44a9fe56cbf5790196f97df5e818baef45293715560 Shopify Webhook Ingestion recovered. https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 18:32:09 -0000 https://status.uselayers.com/incident/474389#2f8ce70ebdecaa6fbf268a47c2e1808b82510e476048409b05fc5d446df267ca Shopify Webhook Ingestion went down. https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 18:08:59 -0000 https://status.uselayers.com/incident/474389#4ba5dddf146f0a96fa7aa6330c32882bcb421435b19c2ed056a56830cf2f5a3b Shopify Webhook Ingestion recovered. https://status.uselayers.com/incident/474389 Sun, 08 Dec 2024 18:00:43 -0000 https://status.uselayers.com/incident/474389#88b40a107374af2a2ddfe276d7f641491a315aad169e9a0edfef3974951b9c2b Shopify Webhook Ingestion went down. https://status.uselayers.com/incident/472793 Thu, 05 Dec 2024 12:06:59 -0000 https://status.uselayers.com/incident/472793#40274ac245a424517cb50830095912222d8d010e8c023799a1e28c5f3c455f20 Shopify Webhook Ingestion recovered. https://status.uselayers.com/incident/472793 Thu, 05 Dec 2024 12:05:32 -0000 https://status.uselayers.com/incident/472793#f6a6ff1927ff8599680b83ab335ac4366be67b19a152be063c0ca1bfb24686a6 Shopify Webhook Ingestion went down. https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:37:00 -0000 https://status.uselayers.com/incident/471817#62df464d10546b8c89af1b4212b29a7fee5c669ed42c0feb435de397960d2bfb A total of 5 minutes of downtime was observed. This outage impacted 100% of requests during the time period. Per the [Service License Agreement](https://docs.uselayers.com/legal/service-level-agreement) this outage does not qualify for service credits. Please contact support@uselayers.com with questions. Thank you for bearing with us. https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:37:00 -0000 https://status.uselayers.com/incident/471817#62df464d10546b8c89af1b4212b29a7fee5c669ed42c0feb435de397960d2bfb A total of 5 minutes of downtime was observed. This outage impacted 100% of requests during the time period. Per the [Service License Agreement](https://docs.uselayers.com/legal/service-level-agreement) this outage does not qualify for service credits. Please contact support@uselayers.com with questions. Thank you for bearing with us. https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:01:00 -0000 https://status.uselayers.com/incident/471817#7f551e7859541c6f3fbaefea8bec2af1444cfe1276f357b34dc4d8229913aaa6 We have identified the root cause of the issue and deployed a patch. https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:01:00 -0000 https://status.uselayers.com/incident/471817#7f551e7859541c6f3fbaefea8bec2af1444cfe1276f357b34dc4d8229913aaa6 We have identified the root cause of the issue and deployed a patch. https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:00:18 -0000 https://status.uselayers.com/incident/471817#9960e235758364a7d27c69dd3681433ea540654a6343a53cad649eaac9262e10 Storefront API went down and Shopify Webhook Ingestion recovered. https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 19:00:18 -0000 https://status.uselayers.com/incident/471817#9960e235758364a7d27c69dd3681433ea540654a6343a53cad649eaac9262e10 Storefront API went down and Shopify Webhook Ingestion recovered. https://status.uselayers.com/incident/471817 Tue, 03 Dec 2024 18:56:36 -0000 https://status.uselayers.com/incident/471817#4ce1c2b0612bee103ec4421a18b5c60421d1d262793af384b2e561b83203924c Shopify Webhook Ingestion went down. https://status.uselayers.com/incident/442812 Fri, 11 Oct 2024 06:48:10 -0000 https://status.uselayers.com/incident/442812#bd16e53446250a7b0636fa9d2ddb414330009dd3e088cb1895452a1ac836e267 Storefront API recovered. https://status.uselayers.com/incident/442812 Fri, 11 Oct 2024 06:45:12 -0000 https://status.uselayers.com/incident/442812#bb190545c6371cac6478d8d0480d85c9c79a5d298c129e84668c13dc3f82bd04 Storefront API went down. https://status.uselayers.com/incident/441622 Wed, 09 Oct 2024 06:09:49 -0000 https://status.uselayers.com/incident/441622#06052e8c7dfdae35b5b86c3d8c60da027595e52a43f976e34ad5686e64daeadc Storefront API recovered. https://status.uselayers.com/incident/441622 Wed, 09 Oct 2024 06:06:50 -0000 https://status.uselayers.com/incident/441622#f24b542d229418b53310c9c81ced6943baca03542911971fc9bf472084255197 Storefront API went down. https://status.uselayers.com/incident/441542 Wed, 09 Oct 2024 02:28:00 -0000 https://status.uselayers.com/incident/441542#e5dffef9f7632aacf837e2df6c196c89a94089a8d1f4c73bbeb4aef840e8be36 An intermittent Storefront API outage impacting all US regions occurred at 12:33am UTC and was fully resolved at 1:15am UTC. A total of 34 minutes of downtime was observed. This outage impacted ~50% of requests during the time period. Per the [Service License Agreement](https://docs.uselayers.com/legal/service-level-agreement) this outage does not qualify for service credits. Please contact support@uselayers.com with questions. Thank you for bearing with us.